A new Telstra scam email is doing the rounds, claiming your direct debit banking details are out of date. I have spoken with Telstra, and they have confirmed the scam. The email goes like this:
Telstra BigPond Billing and Account Management
BigPond Credit Card Authorization Failure
Dear Telstra BigPond user,
During our monthly account maintenance and verification procedures, the Telstra BigPond billing and account management department was unable to authorize your current payment method information.
This might be due to one or more of the following reasons:
1. A recent change in your registered user information ( i.e k2ggc7e. change of address, credit card )
2. Submitting invalid information during the initial registration or upgrade process.
3. An inability to accurately verify your Telstra BigPond billing information due to an internal error within our billing processors.
Please use the following link and update your billing information :
NOTE! If your account information is not updated within the next 48 hours then your ability to use any services provided by BigPond such as broadband, wireless, adsl, cable, dialup and email might become restricted.
Telstra Online Services Team!
Please do not reply to this e-mail, as this is an unmonitored alias.
TM Trade mark of Telstra Corporation Limited ABN 33 051 775 556, CAN 051 775 556
* A free call from most fixed phones in Australia.